Tips for Buying Safely on Commerce

Here are some best practices to help ensure safe purchases on Commerce 

Overall, use your best judgment. If something seems shady or too good to be true, it’s best not to risk it.

Credit card safety

  • Never give your full credit card number, tax identification number, or password in an email, Commerce Message, or over the phone. 
  • If you are making a transaction in person, do not speak your credit card information aloud. Be sure to sign for the transaction and request a receipt. 
  • Check your credit card statement regularly to track your spending and card activity. 
  • Keep track of your credit card: who is authorized to use it, and who has access to it.

Internet/Computer safety

  • Change your passwords on a regular basis. The more complex a password is, the better you’re protected. 
  • If you share your computer or device, sign out of any website accounts before letting others use it.

On Commerce

  • Send a Commerce Message to a seller before buying if you have questions or concerns. 
  • If you see an unrecognized charge from Commerce on your bank or credit card statement, review these considerations. If you are still unable to confirm the charge, contact our specialists, and they will help you investigate it.
  • Keep your transaction on Commerce. 
  • If you receive a suspicious email claiming to be from Commerce, forward it to us at help@commerce.glass.

You may also want to review our Introduction to Buying on Commerce.

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