GLASS COMMERCE collects and remits taxes as required by law in many countries and states. If you are purchasing something for a tax-exempt organization, or the type of item is tax-exempt in your country or state, we can help.
If you’re making a purchase that qualifies as tax-exempt, such as a purchase for a certified non-profit organization, click Contact support at the bottom of this page. When you contact GLASS COMMERCE Support:
We will review the information you send and may be able to refund the sales tax on your purchase.
You may be able to get a credit for sales tax paid from your state. Contact the Department of Revenue for your state for further details.
To process your tax exempt purchase, we need you to provide a valid form of exemption documentation for the state the order will be delivered to. Many states have their own certificate which you can find online. Additionally some states allow use of a "Multi-Jurisdiction Form" from the Multistate Tax Commission or a "Streamline Sales Tax Form" from Streamlined Sales Tax.
If you believe that the item you're purchasing should be exempt from tax in your state, let us know using the Contact support button at the bottom of this page. COMMERCE, COMMERCE sellers, and local tax authorities all have a role in ensuring taxes are collected correctly.
Many US states recently enacted laws that require online marketplaces like COMMERCE to collect sales tax on eligible purchases. Purchases that require us to charge sales tax differ between states.
We’re required to charge sales tax if the state you’re in mandates it, often no matter where the seller is located.
Tax applies based on the type of item and how it's categorized. Depending on your state, some types of items are taxed and others are not.
If you believe that the item you’re buying shouldn’t be taxed in your state, let us know by clicking Contact support at the bottom of this page.
If you’re making a purchase that has tax-exempt status, learn what to do. (redirect to How to Make a Tax Exempt Purchase on COMMERCE, previous question)