I'm Having Trouble Checking Out

If you’re having trouble checking out on COMMERCE, check these common issues:

  • I’m seeing an error when I try to check out (Hyperlink)

If you see the error: "There was a problem with your order. Please try again, if you continue to have problems, please contact support."

Then: Review the billing and shipping information you entered and check that it’s correct. If it is correct, click Contact support at the bottom of this page (Add the button in the bottom).

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