How to Get Help Before You Order

Not ready to complete your purchase? We’d love to help! 

For questions about items or shipping, contact Etsy Support over chat, phone, or email. :

I need an item quickly

If you find an item you want to order on Commerce.glass, check the product features section on the right side of the description. You’ll see either:

  • Delivery time: How many days it’ll take the seller to deliver the order at your location.

If you’re searching for items on Commerce.glass, you can specify that you’re looking for items that will ship quickly:

  • On Commerce.glass, search for something in the search bar.
  • Under Delivery Time on the left of the page, select Ready to ship in 1 business day or delivery time within 2-5 business days. This shows you only items with short processing times.

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