How to Check Out as a Guest on Commerce?

Find the perfect thing on COMMERCE, but you’re not ready to commit to creating an account? You can check out as a guest. 

To check out as a guest:

  1. Add an item(s) to your cart.

  2. Click Cart.

  3. Choose how you’ll pay.

  4. Click Proceed to checkout.

  5. Type in the information requested.

  6. If you have a Commerce account under that email address, you’ll be prompted to sign in.

  7. Enter your shipping information.

  8. Review your order.

  9. Choose your payment method

 10. If credit card, add your payment information if not, agree to our terms and conditions.

 11. Click Place your order.

You'll receive an email receipt for your purchase. If you have a question, you can contact us by replying to the email receipt.

When your order ships, you'll receive a shipping confirmation email from COMMERCE, there will be a Tracking number link at the top of the order summary.

I’m having trouble with my order

We encourage you to reach out to the seller directly if you experience an issue with your order. Sellers can solve most problems with orders. If you need to report a problem to COMMERCE, you’ll need to create COMMERCE account and claim your order.

Learn how to claim your guest order.

If you decide to create an account after you've completed your order, click the order number on your receipt. You'll then be taken to COMMERCE and prompted to register for an account. After you create an account this way, your purchase will be automatically linked to your new account.

If you already have a COMMERCE account associated with the email address that you purchased with, you can still link the order to your account. Click the order number on your receipt. You'll be prompted to sign in to COMMERCE, and your guest purchase will then be linked to your COMMERCE account.

If you can't find your receipt, or if you've created an account and your order isn't linked, get in touch with COMMERCE Support by clicking the contact link at the bottom of this page.

Note: The account you link your guest order to must have the same email address that you used for your guest order.

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